Loan Servicing

First Security Bank Missoula

This job posting is no longer active.

Missoula, MT, United States


About the Role

Note: Applications will be reviewed as received.


Provide clerical and administrative support in loan servicing.  Assist in establishing and maintaining loan information on system, apply payments, and monitor progress and pay-off of those loans.  Perform file maintenance of appropriate information.  Provide excellent customer service to both internal and external customers.


DUTIES AND RESPONSIBILITIES: Process consumer loan payment documents. Complete payment reversals as requested.  Complete new and paid-off loan logs (dual control).  Perform routine daily filing (notes, change in terms, etc.).  Monitor and respond to department emails pertaining to assigned tasks.  Calculate pay-offs for customers using departmental guidelines.


Board new consumer loans by inputting set-up information into the computer system, using departmental upload procedures; enter variables when necessary.  Process consumer change in terms.  Set up information for new loans on the computer, entering variables specific to the type of loan.  Scan documents into Synergy.


Assist customers and/or co-workers in determining appropriate application of payments.  Assist personnel from other departments by answering questions involving loan interaction with other product lines.  Assist co-workers in department, other departments and other division banks by serving as a resource on data processing questions and problems, and loan processing and participations.  Provide backup data entry to other personnel.  Assist with special projects when needed.


May perform all or some of the following duties, as assigned by supervisor:  Research documents and other materials in order to assist customers by providing historical information for tax purposes, bookkeeping purposes, and general information.  Input data into tax monitoring site for new loans.  Review co-worker entries to daily file maintenance report in order to provide dual control and ensure information is correct.

About You


  • Six months to two years of similar or related experience.
  • High school degree or GED is required.



  • Courtesy, tact, and diplomacy are essential elements of the job. Relate to others in an open and accepting manner; friendly and approachable. Sense how others feel; treat others with fairness, dignity and respect. Cultivate rapport with
    all persons encountered at work.
  • Communicate Effectively: Communicate effectively both verbally and in writing with others in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
  • Customer Service: We are community inspired and pride ourselves on offering exceptional service to both our internal and external customers. We expect you, as an employee, to embrace the FSB Way and to support our values and visions of Integrity, Service and Success.
  • Teamwork: Demonstrate ability to work independently and as part of a team. Work cooperatively and effectively with others to set and achieve goals, help others, resolve problems, and make decisions that enhance organizational effectiveness.
  • Must be able to perform job functions accurately working both independently and with limited supervision. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform duties and responsibilities with composure under stress of deadline, requirements for accuracy and quality and/or fast pace. Must be capable of exercising highest level of discretion on both internal and external confidential matters.


WORK ENVIRONMENT: Must be able to routinely perform work indoors in shared climate-controlled office environment with moderate noise.


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Perform primarily sedentary work with limited physical exertion and occasional lifting/moving of up to 10 lbs.

Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator.

Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.

Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

What We Offer

COMPENSATION & BENEFITS: Salary is dependent upon relevant experience. We offer an extensive benefits package that includes, but is not limited to, flexible health coverage options: medical/dental/vision (partially employer paid with competitive premiums), health rewards program, possible employer contribution to a Health Savings Account, Employee Assistance Program (EAP); life insurance; 401K retirement plan with immediate vesting (up to 3% employer match, 3% automatic employer contribution, and profit sharing); discounted banking products and services; paid vacation/sick days, and paid holidays.


COMPANY OVERVIEW: At Glacier Bancorp, our employees are our most valuable asset. We seek qualified individuals who enjoy people, are innovative and eager to learn. We are dedicated to providing opportunities for personal advancement and professional growth by investing in the tools and training needed to build a personalized career path for you.


Glacier Bancorp, Inc. is a regional bank holding company headquartered in Kalispell, Montana with assets greater than $12 billion, operating in numerous community bank divisions across 8 states (Montana, Idaho, Utah, Washington, Wyoming, Colorado, Arizona and Nevada). We pursue a community banking philosophy, emphasizing personalized service combined with the full resources of a large banking organization. Over the years, Glacier Bancorp has received numerous awards for stability and soundness, and has repeatedly ranked among the top 10% in the nation for financial strength.

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, age, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.


No Recruiters or unsolicited agency referrals please.


Job Info

First Security Bank Missoula logo

Posted Date: Aug 16, 2019
External ID: 2679
Part Time
Close Date: Aug 7, 2019