Assistant Branch Manager

Foothills Bank

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Kingman, AZ, United States

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About the Role

The Assistant Branch Manager will provide supervision and leadership for Tellers and New Account Representatives. This person must have the ability to communicate effectively while working quickly and accurately.

 

Employee will have extensive contact with customers, vendors, the general public, and bank staff and will interact in a professional and courteous manner, and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank.

 

DUTIES AND RESPONSIBILITIES:

 

  • Represents the Bank to customers in a courteous and professional manner while providing prompt, efficient and accurate service in the satisfying of customer requests and processing of transactions.
  • Supervises Tellers and New Accounts Representatives. 
  • Resolve customer concerns/complaints, maintain appropriate contact with customers through verbal and written communication.
  • Monitor hourly employees’ time/schedule and time sheets.
  • Complete Annual Performance Evaluations for each branch staff member.
  • Conduct monthly certifications.
  • Complete month-end reporting, including, but not limited to, balancing teller differences, closed accounts, manager’s report and security report.
  • Conduct weekly/monthly staff meetings.
  • Perform all Teller functions, including, but not limited to, processing deposits, withdrawals, loan payments, stop payments, selling cashier checks and money orders, processing account holds.
  • Perform or assist with all personal bank functions, including, but not limited to opening variety of accounts (checking, savings, business, IRA, CD, HSA, Safe Deposit Boxes), account maintenance, create and troubleshoot online banking accounts, ordering checks and debit cards, processing bankcard disputes.
  • Refers customers and prospects to bank services, explaining a variety of account types and services.
  • Assist branch manager to achieve all annual growth objectives.
  • Participate in projects and assignments, which may include obtaining information and research from a variety of sources.

About You

QUALIFICATIONS:

  • A minimum of 5 years experience in banking
  • Previous supervisor experience preferred

 

KNOWLEDGE, SKILL, ABILITY:

  • Demonstrate computer proficiency and other standard office equipment
  • Ability to handle detail oriented tasks
  • Good reading, writing and mathematical skills
  • Ability to communicate professionally, clearly and effectively with customers and coworkers
  • Proven commitment to quality customer service
  • Strong leadership skills

 

WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.

 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

What We Offer

COMPENSATION & BENEFITS: Salary is dependent upon relevant experience. We offer an extensive benefits package that includes, but is not limited to, flexible health coverage options: medical/dental/vision (partially employer paid with competitive premiums), health rewards program, possible employer contribution to a Health Savings Account, Employee Assistance Program (EAP); life insurance; 401K retirement plan with immediate vesting (up to 3% employer match, 3% automatic employer contribution, and profit sharing); discounted banking products and services; paid vacation/sick days, and paid holidays.

 

COMPANY OVERVIEW: At Glacier Bancorp, our employees are our most valuable asset. We seek qualified individuals who enjoy people, are innovative and eager to learn. We are dedicated to providing opportunities for personal advancement and professional growth by investing in the tools and training needed to build a personalized career path for you.

 

Glacier Bancorp, Inc. is a regional bank holding company headquartered in Kalispell, Montana with assets greater than $12 billion, operating in numerous community bank divisions across 8 states (Montana, Idaho, Utah, Washington, Wyoming, Colorado, Arizona and Nevada). We pursue a community banking philosophy, emphasizing personalized service combined with the full resources of a large banking organization. Over the years, Glacier Bancorp has received numerous awards for stability and soundness, and has repeatedly ranked among the top 10% in the nation for financial strength.

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, age, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

 

No Recruiters or unsolicited agency referrals please.

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Job Info

Foothills Bank logo

Posted Date: Apr 29, 2020
External ID: 3337
Retail Banking
Salaried
Replacement
Full-Time