Loan Servicing

Heritage Bank Nevada

This job posting is no longer active.

Reno, NV, United States


About the Role


The Loan Servicing position will support our loan department. The successful candidate will demonstrate effective written and verbal communication skills as he/she will be responding to employee and customer requests, including loan advances, payoff quotes and credit inquiries. Further, this individual will board loans using our core processing system and disburse loan proceeds.



  • Boards and disburses new loans, processes renewals, and loan modifications.
  • Responds to employee and customer requests, including loan advances, payoff quotes and credit inquiries.
  • Performs required loan account maintenance, including name and address changes, recurring payment cancelation, and resolution of non-posted payments. Reviews co-workers file maintenance journal for accuracy.
  • Reviews weekly collateral tracking report. Contacts insurance agents, sends correspondence to customers, and updates collateral tracking in Silverlake.
  • Processes payments on loans and contract collection accounts.
  • Remits and accepts payments pertaining to loans participated with other financial institutions. Performs reporting and account reconciliation as needed to ensure accuracy of records and reporting.
  • Updates collateral tracking in Silverlake.
  • Maintain filing fees accounts.
  • Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.


About You


  • Six months to two years of similar or related experience; banking experience preferred.
  • High school degree or GED.



  • Excellent communication skills and interpersonal skills
  • Ability to work on a team
  • Knowledge of loan processing is a plus 

WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is frequently required to stand; use hands to operate a computer, and talk or hear. The employee is occasionally required to walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

What We Offer

COMPENSATION & BENEFITS: Salary is dependent upon relevant experience. We offer an extensive benefits package that includes, but is not limited to, flexible health coverage options: medical/dental/vision (partially employer paid with competitive premiums), health rewards program, possible employer contribution to a Health Savings Account, Employee Assistance Program (EAP); life insurance; 401K retirement plan with immediate vesting (up to 3% employer match, 3% automatic employer contribution, and profit sharing); discounted banking products and services; paid vacation/sick days, and paid holidays.


COMPANY OVERVIEW: At Glacier Bancorp, our employees are our most valuable asset. We seek qualified individuals who enjoy people, are innovative and eager to learn. We are dedicated to providing opportunities for personal advancement and professional growth by investing in the tools and training needed to build a personalized career path for you.


Glacier Bancorp, Inc. is a regional bank holding company headquartered in Kalispell, Montana with assets greater than $12 billion, operating in numerous community bank divisions across 8 states (Montana, Idaho, Utah, Washington, Wyoming, Colorado, Arizona and Nevada). We pursue a community banking philosophy, emphasizing personalized service combined with the full resources of a large banking organization. Over the years, Glacier Bancorp has received numerous awards for stability and soundness, and has repeatedly ranked among the top 10% in the nation for financial strength.

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, age, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.


No Recruiters or unsolicited agency referrals please.


Job Info

Heritage Bank logo

Posted Date: Jul 1, 2020
External ID: 3611